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佛酒吧酒店

佛酒吧酒店 installed a unified communication solution for optimal client service.

  • 国家:法国
  • 工业:热情好客
  • Solution: Connected 解决方案 and Devices

成立于2013年6月, the 佛酒吧酒店 is a 5-star boutique hotel with 56 rooms, located in a beautiful eighteenth century mansion in the center of Paris. 佛酒吧酒店 installed a unified communication solution for optimal client service. 

佛酒吧酒店标志
The mobility offer really brought efficiency to our teams, allowing them to be available at any time and t在这里fore rapidly answer our customers’ needs. Today, everyone from the concierge to the maid can connect and share information in real time
Loic Le Berre, Director General, 佛酒吧酒店, Paris, France

佛酒吧酒店 Customer Video

Challenges

  • The 佛酒吧酒店 required unified communication within the hotel, offering mobility services to employees and customers alike. This allows employees to be reachable at all times, and offers a convenient customer experience
  • The 佛酒吧酒店 wanted to offer a wide range of services to enhance customer's comfort to maintain loyalty while reducing operating costs

Results

  • 45 employees and 60 customers can currently use simultaneously Alcatel-Lucent Enterprise mobility solution. The scalability of the solution enables to support an increase in the number of users in a perspective of a growing number of customers and employees in the next 3 to 5 years
  • The mobility solution provided by ALE enables employees to be more responsive and provide optimal customer service. Its major assets include network optimization and a flexible and reliable phone service for both employees and customers of the Buddha-Bar Hotel
  • The Alcatel-Lucent Enterprise solution enables the Buddha Bar hotel to reduce its operating costs

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