Kreisverwaltung Germersheim
Fast, efficient exchange and location-independent collaboration with 彩虹.
- 国家:德国
- 火狐体育手机:政府
- Solution: 云通信, 彩虹
The district of Germersheim in south-east 德国y comprises two cities and six municipalities. Kreisverwaltung Germersheim, 地区政府, offers a wide range of administrative services to the 130,000居民. It is spread over twelve locations and employs more than 600 staff.
Challenges
In early 2020, the demand for collaboration changed considerably. While work had mainly been done on site before the worldwide health crisis, suddenly fast and efficient exchanges were required by the many employees working from home. Easy integration with the installed Alcatel-Lucent OmniPCX® Enterprise Communication Server 需要, and the solution had to be compliant with the General Data Protection Regulation (GDPR) of the European Union.
Action
The district administration chose 彩虹™ 阿尔卡特朗讯企业版, a cloud platform that provides convenient cross-location communications and collaboration. ALE partner COM plan + service quickly and smoothly implemented 彩虹 and connected it to the communication server.
The pilot operation was quickly undertaken at the public health department, which was particularly dependent on smooth communication exchanges during the pandemic. One by one, all other departments were integrated into the new solution.
今天, almost all district administration employees use 彩虹, with more than half of them having access to the advanced 彩虹 Enterprise functionality. Even now as employees gradually return to the office and face-to-face meetings are possible once again, 彩虹 remains an important communications tool. The district administration and its employees have recognised the added value that fast, digital exchange offers and are likely to use 彩虹 even more intensively into the future.
Results
技术的好处
- Fast, easy 彩虹 cloud platform implementation
- Smooth connection to the OmniPCX Enterprise Communication Server
- Setup of new users within minutes
- 完全符合GDPR
经济利益
- Tiered pricing model offers maximum flexibility
- 免费入门版
- Minimum of IT resources required for installation, configuration and operation
用户体验优势
- Extensive 统一通信 (UC) features such as chat, 在线状态信息, 音频和视频通话, sharing of files and screen content
- Audio and video conferences with up to 120 participants (with 彩虹 Enterprise)
- 直观的用户界面
- Location-independent access for all staff, whether working on site, remotely or from home
